The scope of Services includes various services and packages broadly defined under following categories:
For more information on Services please refer to Pranaam Website
Performance of Services to Guest(s) by MIAL at the Airport shall be subject to following conditions:
Facilitator(s) acknowledge and agree to inform Guest(s) of these Terms and Conditions including with Conditions of Service at Airport provided above.
5.1 Facilitator(s)/Guest(s) if they wish to cancel their booking must (1). request for the cancellation of booked service using ‘Manage Booking’ tab provided on Home Page of Website; or (2) must notify in writing to MIAL with the booking details and a reason for cancellation. MIAL shall review such cancellation request(s) for its authenticity and once approved by MIAL, the service booking will be cancelled and refund process will be initiated and necessary credit will be provided to the Facilitator subject to the deduction of applicable cancellation charges. Unless otherwise provided under specific service offerings from time to time, following charges (cancellation charges) shall be applicable on cancellation of services
S. no. | Cancellation of Services | Cancellation Charges |
---|---|---|
1. | 72 hours prior to the scheduled meeting time | 3% of the Booking Amount |
2. | Between 72 to 48 hours prior to scheduled meeting time | 10% of the Booking Amount |
3. | Between 48 to 24 hours prior to the scheduled meeting time | 50% of the Booking Amount |
4. | Less than 24 hours | 100% of the Booking Amount |
Swipe Table
Note:
5.2 No refund will be made in case of the following :
The scope of Services includes various services and packages broadly defined under following categories:
Unless otherwise agreed in writing, these Terms and Conditions along with the Privacy Policy shall be entire agreement and understanding between MIAL and the Facilitator(s)/Guest(s), as the case may be.